|
Sales Line - Call Us
Toll Free Number:
866-365-4202
During normal business hours (see
contact info), you may speak to our operators.
This line is for Sales
Only. Our operators do not have access to order status
Our Online system employs the very best security available today. We
have operated safely since 1998 without incident. You can securely place
your order 24 hrs/day, 7 days a week.
Most Frequently Asked Questions:
Q-> I left a message on the phone
system and no one returned my call?
-
The 800 number is for phone sales only
-
It is Clearly published before you
submitted your order on your copy of your invoice: All communication
concerning an existing order MUST be accomplished via our online form.
Order Status button located on top left.
Q-> I submitted the form and haven't
received a response?
-
Check the email you provided with the
form. Spam filters? Correct spelling, etc?
-
This form request is answered constantly
during the course of the business day, usual response time is less then 1
hour. Naturally, status of an order might take longer. We deal with
shipments from multiple locations on east and west coast.
-
If less then 2 Business days (M-F, non
holidays) have passed since order submission, your inquiry will not be
responded to, as published. It takes time for orders to pass thru our
warehouse processing system and updates are not immediately available.
|