Customer Inquiry Form 

Please use this form to submit any questions concerning pricing, product availability, Warranty, Order Status or Return Authorization.  This is the fastest means of communication and questions are answered several times daily. 

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  • Please DO NOT SUBMIT Order Status Request before 2 Business Days have passed since order submission -Your request will not be answered.   Due to the fact we have numerous shipping locations in our system, we cannot always provide immediate updates. 
  • NO UPS Tracking is sent until the item Actually ships from us and is sent ONLY to the E-mail Address YOU supplied on your order.   This is an automated system 
  • Did you order a Custom Subwoofer or Speaker Enclosure? -Click Here
  • Important Note: If you did not receive an email copy of your online invoice immediately after purchase it is because your email filtered out our email.  The system is automatic and we have no control over your email server setup.

Thank you for your cooperation.

  • For Order Status or Return Authorization request, provide all Requested Information

    Enter info as it appeared on your Order

    Billing Name
    Invoice  Number: Located in your original email and on printed invoice
    Street Address
    Address (cont.)
    City
    State/Province
    Zip/Postal Code
    Date of Order
    Purchased From: what Website?
    E-mail Be sure this address will accept our email.  We reply to all information requests but are not responsible for our email reaching you due to your email filters and settings.
  • Please provide the following product information:
    Product Name
    Model
    Product Code
    Self Installed?
  • Question or Comments?  (Detailed Description of Problem necessary for Warranty Return)


Just hit "Submit Form" once.  It does take several seconds for server response.